Akshay Agro

Policies

About Us

— PRIVACY POLICY —

1. Introduction

Akshay Agro values your privacy and is committed to protecting personal data in accordance with Indian law, Meta Business requirements, and RCS standards. This Privacy Policy explains how we collect, use, store, and protect your information.

2. Information We Collect

We may collect:

a) User Information

Name, mobile number, email address, location, inquiry details.

b) Device Information

Device type, operating system, IP address, browser data.

c) Cookies

Website usage analytics and session cookies.

d) Message Data

WhatsApp or RCS communication content, delivery status, timestamps.

3. Purpose of Data Collection

Data is collected to:

  • Provide customer support
  • Process inquiries and transactions
  • Send service updates and notifications
  • Improve communication quality
  • Meet legal and regulatory obligations

4. Consent for WhatsApp & RCS Data Processing

By opting in, you explicitly consent to receive messages via WhatsApp and RCS. You may withdraw consent at any time by replying STOP or contacting us.

5. Legal Basis for Processing

We process data based on:

  • User consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

As per the Digital Personal Data Protection Act, 2023.

6. How We Use Collected Data

Akshay Agro uses data strictly for business communication, service fulfillment, compliance, and internal analysis. We do not sell personal data.

7. Data Retention & Deletion

Data is retained only as long as necessary for business or legal purposes. Users may request deletion unless retention is required by law.

8. Data Sharing with Third Parties

Data may be shared with:

  • Meta Platforms Inc. (WhatsApp)
  • Telecom Operators (RCS)
  • Technology & hosting providers

Only for service delivery and compliance.

9. Security Measures & Encryption

We implement industry-standard safeguards, access controls, and encryption to protect personal data against unauthorized access.

10. Cookies & Tracking Technologies

Cookies help analyze website usage and improve performance. Users may disable cookies via browser settings.

11. Data Transfer & Storage (India-based)

Data is primarily stored on servers located in India or compliant jurisdictions with adequate protection measures.

12. User Rights

Users have the right to:

  • Access personal data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent

Requests can be made via email or phone.

13. Policy for Children

Our services are not intended for children under 18. We do not knowingly collect children’s data.

14. Updates to Privacy Policy

This policy may be updated periodically. Continued use signifies acceptance.

15. Governing Law (India)

This Privacy Policy is governed by Indian law, with jurisdiction in Kolhapur, Maharashtra.

16. Contact Information

Akshay Agro
Address: 75, Siddhanerli, Murgud Road, Kolhapur – 416232
Phone: 94232779776
Email: powarjayavant@gmail.com

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